
Marwan Shaar
@marwanshaar
Operations & CX Leader | Customer Care, Contact Centers & After-Sales | Operational Excellence, Quality & Risk | ISO 9001 Lead Auditor | Six Sigma Black Belt | 17+ Yrs | 17 Markets, GCC & MENA
Marwan Shaar is a leader in operations and customer experience, focusing on topics such as operational excellence, risk management, and data analytics. His content is characterized by practical insights into governance frameworks and process improvements, appealing to business leaders and quality management professionals seeking to enhance customer satisfaction and operational efficiency.