Mahmoud Atieh's Recent LinkedIn Posts

Automation ≠ Agent. I see these two terms used interchangeably all the time. But automation and AI agents are not the same thing. ⚙️ Automation is rule-based. You define the steps, conditions, and actions. For example: If a customer submits a form → add them to the CRM → send an email → notify the sales team. Th…

One of the most annoying RAG bugs I’ve dealt with looked like an LLM problem. The user asked a question. The information was definitely inside the uploaded document. The retriever found relevant chunks. But the final answer was still incomplete. So I stopped blaming the model and started tracing the entire pipeline…

LangChain vs LangGraph — what’s the difference? I recently wanted to better understand the difference between LangChain and LangGraph, so I made this simple visual. 🔵 LangChain is great for building straightforward LLM pipelines. A typical flow can look like: User Input → Prompt → LLM → Output Parser → Final Res…

After spending weeks building, testing, debugging, and deploying — I’m excited to share ReplyFlows 🚀 A SaaS platform that helps Shopify store owners provide a professional customer support experience through WhatsApp. Many online stores struggle with the same challenge: Customers ask about products, orders, and s…

Nexora is finally ready. What started as a RAG project turned into an educational platform built to help students study from their own materials. It’s currently being used by 15 users, and seeing people actually use something I built honestly feels great. Building it came with a few real challenges: Scanned PDFs & O…

API vs MCP — they’re not the same thing. If you’re building AI agents, you’ve probably heard a lot about MCP lately. But what actually makes it different from a normal API? Think about it this way: 🔵 API Your application knows what it needs and calls a specific endpoint. Request → API → Response 🟢 MCP The AI co…