It's not you. It's the shovel.
...said Frederick to steelmaking workers in 1898 (very paraphrased).
Allow me to geek out over THE man who had my tween brain head over heels for business:
Frederick Winslow Taylor, aka the "Father of Scientific Management."
While consulting for a steelmaking company in Pennsylvania, Taylor noticed workers were using different shovels that slowed them down.
Backs hurt. Breaks were frequent. Performance could surely be better.
He could’ve brushed it off, because, you know, if you’re hired to shovel piles of dirt in 1898, back pain comes with the package.
However, he was puzzled. And boy, do I love a good unpuzzle story.
He took his stopwatch and measured the time it took for hired men to move dirt from a pile onto the machine. Why?
Not to find out which employee was lazy, which was the strongest, or which was the weakest. Not to create performance reports and fire his low-performing employees or surprise them with a PIP.
What if, just what if, the problem is the shovel? Ingenious, I know.
He set off to find the shovel size that completed the job fastest. The next day, he adjusted the shovel size and recorded the time it took the men to move the pile.
He repeated this with different sizes until he found the *perfect* shovel size.
Employees reportedly earned 35% more on average while the company paid significantly less. Talk about a win-win situation.
“In the past the man has been first; in the future the system must be first.”
Taylor’s curiosity and problem-solving mindset are what pushed me to want to kick-start a career in business. I was able to step into his shoes and feel the curiosity he felt.
It gave me the itch to try and solve challenges the moment I see them, and to approach each as a puzzle, or trial and error, rather than a barrier, hoping I’d land win-win situations, although I’d be no Frederick Winslow Taylor.
Maybe when we feel frustration that our teams aren’t performing as they should, we should swap our frustration for curiosity.
Maybe it’s not them, maybe it’s the tools, maybe it’s the system, and maybe, just maybe, we'd be able to ~taylor~ the tools to them (pun intended).
Always remember, Taylor would check the tool first.
Isn’t this so cool? Attached for your enchantment is one of the earliest examples of industrial engineering and optimization through data visualization.
Taylor’s shovel efficiency chart ⬇️
#Leadership #Management #ScientificManagement #Taylorism #Storytelling #ContentCreation